FAQ

As well as the Facebook support page you can find some solutions to some of the more common problems in our FAQ SECTION

Still have a question?

Please fill out the form below and Natalie or Terry will endeavour to get back to as soon as they can (please allow at least 24 hours due to difference in timezones).

Lost your products? Oh boy!

Can’t find them anywhere on your computer? It’s past the 90 days expiry date from the day of purchase and links in your emails don’t work anymore? No worries, let us help you!

Product Recovery Instructions:

1. Enter which products you wish to recover in the message box
2. Pay the one time admin fee via the link below (for all products!)

We will respond within 48hrs

https://newborndigitalbackdrop.com/product/admin-fee/

איבדתם את המוצרים שלכם? עברו מעל 90 יום מיום הרכישה ופג תוקפם של הלינקים במיילים? אל דאגה, אנו פה לשרותכם, נאתר ונשחזר עבורכם את הרכישות האבודות

רכשו את שירות שיחזור המוצרים בלינק הבא, ואז שלחו הודעה וכתבו בפירוט אילו מוצר/ים אתם מעוניינים לשחזר, התשלום יכלול את כל המוצרים יחד. אנו נשיב במהלך 48 השעות הבאות

If you love working with Newborn Digital Backdrops, or even if you have just started out with them then why not join our vibrant community of like-minded people on our
Facebook page – The Garden Dream.

Here you can find support and guidance, ask for constructive criticism (cc) on your images.

In addition, its the first place to hear about competition offers and great discounts and sales.

See you there!

Terms and Conditions

Our Terms and Conditions can be found here